FAQ

Remember “the floor is lava”? Imagine it all on a huge, colorful, and interactive scale. That’s exactly what PixelArena is. A highlight for everyone who wants fun, exercise, and something truly new. The room is yours for the duration of 45 minutes and you decide which of our gamemodes to play!

Please be there 10 minutes before the game.

So if you have booked for 5 p.m., please be with us by 4:50 p.m. at the latest!

Greeting, locking away your belongings, possibly using the toilet, explaining the game – all of this takes a bit of time. So please be there 10 minutes beforehand!

Please come sober and with a clear mind. Anyone who is not in control of themselves will unfortunately have to stay outside…

The consumption of food in our rooms and waiting areas is not permitted.

In our rooms all of the above are prohibited. You may, however, step outside for a short break at any time – but keep in mind that your time is ticking.

We also have cool drinks for you at our bar!

Unfortunately, we can’t offer barrier-free PixelArena games (yet).
There is, however, a barrier-free waiting room where you can watch the players.

Come dressed in whatever you feel comfortable and can move freely in. However, since PixelArena is a game that relies on you moving around, we recommend sportswear and perhaps bringing a change of clothes. Street shoes are not allowed, so it’s best to bring your own indoor shoes or anti-slip socks. Otherwise you will have to buy anti-slip socks from us. They are available on site for €7 per pair.

The PixelArena is suitable for 2-10 people, with up to 6 people able to play at the same time.

For larger groups of up to 16 players, the PixelArena XL is perfect. Here, up to 10 people can play simultaneously.

We advise against participation for those with epilepsy, mental illnesses, heart conditions, asthma, and other serious illnesses. In general, anyone can play at their own risk. Please also read our terms and conditions.

You might be lucky and find we still have a slot free – just give us a call and we will see what can be done!

The price of a timeslot (45 min) varies depending on the number of players in a group:

1 person -> 50€

2 people -> 75€

3 people -> 80€

4 people -> 100€

5 people -> 120€

6 people -> 126€

7 people -> 136€

8 people -> 144€

9 people -> 150€

10 people -> €

Please let us know at least 48 hours before your appointment if you cannot make it. Only then can we refund you in the form of a voucher! For cancellations within 48 hours, a cancellation fee equal to the full booking price will be charged.

When booking online, you can also add cancellation insurance for €14.9, but this is only valid for ONLINE PAYMENT. More information is available here.

We recommend a minimum age of 6 years. There is no upper age limit.

We charge for as many people as actually show up.

The PixelArena is suitable for 2-10 people, with up to 6 people able to play at the same time.

For larger groups of up to 16 players, the PixelArena XL is perfect. Here, up to 10 people can play simultaneously.

If a room is booked after your session, we unfortunately have to deduct the delay from your game time.

Please be there 10 minutes earlier, so we can explain the game and rules calmly.

A timeslot is 45 minutes.

No! If you want or need to get out, you can do so at any time without any help. Also, we keep an eye on you through video cameras to ensure smooth gameplay and to support you. The video is, of course, not stored for privacy reasons!

Yes, of course. You will receive a voucher or a mystery box with an online code. This code can only be redeemed once during online booking.

Note: Only one online code can be redeemed per booking.

Yes, you can pick up your voucher or the mystery box at our locations and pay in cash.

However, you should call ahead to check if we are on site.